Manage AI agents like your best human agents
The AI Agent Management Platform for modern contact centers
Built with partners
Trusted by the Fortune 1000
Hi, I’m Christie.
How can I help you?
Wherever your customers are
Phone
Chat
Messenger
App
“
With Parloa's AI Agent Management Platform, we can use generative AI in a way that was previously unthinkable.
Baris Yorganci
Head of IT Service Management at BarmeniaGothaer
Designed for enterprise scale from day one
Built on a foundation you can trust
AMP runs on Microsoft Azure, with global scalability and enterprise-grade security and compliance baked in, including ISO 27001 and 17442, SOC 2, PCI DSS, GDPR, DORA, and HIPAA.
AI agents that hit the ground running
Rigorous simulation and QA process means your agents are ready for actual customers at go-live, not months later.
Designed for high-stakes conversations
Made for real-world, natural customer calls, the kind where context, nuance, and timing matter.
Your AI agents and your systems working as one
Parloa integrates with your CRM, ERP, and CCaaS, so your AI agents always have all the data they need to act in real time.
Words from our customers
Find out more- The flexible AI-based speech recognition makes it easy for callers to communicate their concerns, even if they don’t know the right terminology. They can get in touch with the right person quickly and easily.
Tom Schneider Consultant for Process and Project Management 
- Thanks to Parloa, our customers have the permanent possibility to receive automated answers to all their questions via various channels without being tied to opening hours.
Olivia Szpiech Director of Customer Service 
- Our strong partnership connects the best from both worlds! The combination of Parloa's Conversational AI platform and Microsoft Speech Recognition sets a new standard for outstanding customer experience in contact centers.
Jürgen Dick Channel Sales Manager 
- Our Parloa chatbot uses its comprehensive knowledge to answer our customers’ questions and forwards them to our service team if needed. At the same time, it is a popular “goodie” that allows customers to update their personal data via self-service. We plan to expand these services soon. Our next project: Phonebot!
Jeanine König Project and Process Manager 
Adopt Agentic AI Systems Safely and Reliably at Scale
Parloa’s platform helps teams manage AI agents with built-in guardrails—like QA, simulation testing, and content filtering—to keep conversations safe and reliable. See how enterprises are tackling trust and safety at scale.
